Company Policies

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Privacy Policy for Micro Engineering Company

Last updated: 1-10-26             

Introduction

Welcome to Warbonnet Enterprises LLC DBA Micro Engineering Company (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase model railroad products from us.
We are committed to complying with:

  • California Consumer Privacy Act (CCPA)
  • California Privacy Rights Act (CPRA)
  • California Online Privacy Protection Act (CalOPPA)
  • General Data Protection Regulation (GDPR)

Your privacy matters, and we aim to be transparent about how your information is handled.

Information We Collect

  1. Categories of Personal Information Collected

We may collect the following categories of information:

Category

Example

Collected

Sold/Shared

Retention

Identifiers

Name, email, IP Adress

Yes

No

As long as necessary for business, legal and tax purposes

Customer Records

Billing/Shipping address, phone number

Yes

No

Same as above

Commercial Information

Products purchased, order history

Yes

No

Same as above

Internet Activity

Browsing behavior, device info, cookies

Yes

No

Same as above

Geolocation

No

N/A

N/A

N/A

Payment Information

Processed by third-party providers

Yes

No

Not stored by us

Sensitive Personal Information

No

N/A

N/A

N/A

 

We do not knowingly collect information from children under 13.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your shopping cart
  • Improve site performance
  • Analyze traffic
  • Personalize content

You can manage cookies through your browser settings. Under CalOPPA, we disclose that we currently do not respond to Do Not Track (DNT) signals because no standard exists.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve website functionality
  • Personalize your shopping experience
  • Prevent fraud
  • Comply with legal obligations

Sharing Your Information

We may share your information with:

  • Payment processors
  • Shipping carriers

We do not sell your personal information.
Under CPRA, “sharing” refers to cross‑context behavioral advertising. If we use tools like Google Analytics or Meta Pixel, we may be considered to be “sharing” data for advertising purposes. You may opt out of such sharing.

Your Privacy Rights

California Residents (CCPA/CPRA)

You have the right to:

  • Know what personal information we collect
  • Access your personal information
  • Request deletion
  • Request correction
  • Opt out of the sale or sharing of personal information
  • Limit the use of sensitive personal information (we do not collect any)
  • Non‑discrimination for exercising your rights

To exercise these rights, contact us at service@microengineering.com

California Privacy Rights Act (CPRA) Disclosures

This section supplements the information above and applies solely to California residents.

Categories of Personal Information Collected, Sold, or Shared

Category

Example

Collected

Sold/Shared

Retention

Identifiers

Name, email, IP Adress

Yes

No

As long as necessary for business, legal and tax purposes

Customer Records

Billing/Shipping address, phone number

Yes

No

Same as above

Commercial Information

Products purchased, order history

Yes

No

Same as above

Internet Activity

Browsing behavior, device info, cookies

Yes

No

Same as above

Geolocation

No

N/A

N/A

N/A

Payment Information

Processed by third-party providers

Yes

No

Not stored by us

Sensitive Personal Information

No

N/A

N/A

N/A

We do not knowingly collect or sell the personal information of consumers under 16 years of age.

Purposes for Collecting and Using Personal Information

We use personal information for:

  • Order processing
  • Customer service
  • Website functionality
  • Personalization
  • Fraud prevention
  • Legal compliance

How to Exercise Your Rights

You may submit CPRA requests by contacting us at:

Email: service@microengineering.com

Address: 29084 Sunset Dr. Macon, MO 63552

We may need to verify your identity before processing your request.

GDPR Rights (EU/EEA Residents)

If you are located in the European Union or European Economic Area, you have the right to:

  • Performance of a contract – To the extent you have purchased a product or service from Warbonnet Enterprises LLC, we may need to collect and use your personal information to perform the services which you have purchased. For example, we may use your personal information to respond to requests you make via Our website and provide you with such services.
  • Compliance with law – In certain circumstances we may be required to process your data to comply with legal obligations to which Warbonnet Enterprises LLC is subject.
  • Consent – Some of the personal information We collect is provided by you voluntarily, for example when you sign up to join a mailing list or register for an event, and is therefore collected and used with your permission. To withdraw your consent to such use, you can contact us at service@microengineering.com.
  • Legitimate interests – We may use your personal information for Our legitimate interests, such as to improve Our products and services and the content on Warbonnet Enterprises LLC websites. We may also use your contact information to keep you and others who have provided us with their contact information up-to-date on recent product and service developments. It you wish us to stop using your contact information in this manner, you can contact us at service@microengineering.com.

We may transfer your data to the United States. We use safeguards such as contractual clauses to protect your information.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide customer service
  • Meet legal and tax obligations
  • Maintain business records

Retention periods vary by category and purpose. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at service@microengineering.com. We will retain and use your information as necessary to comply with Our legal obligations, resolve disputes, and enforce Our agreements.

Data Security

We use administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we work to minimize risks.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children.

International Transfers

If you access our site from outside the United States, your information may be transferred and processed in the U.S., where data protection laws may differ from your region.

Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date reflects the latest version.

Contact Us

For questions or privacy requests, contact:

Micro Engineering Company
Email: service@microengineering.com

Phone: 636-349-1112
Address: 29084 Sunset Dr. Macon, MO 63552

Terms and Conditions for Micro Engineering Company Store

Last updated: 1-10-26             

Welcome to Warbonnet Enterprises LLC DBA Micro Engineering Company (“we,” “our,” or “us”). By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our site.

If you do not agree with these Terms, you may not use our website.

  1. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Interfere with the operation or security of the website

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

  1. Product Information

We strive to provide accurate descriptions, images, and specifications for all model railroad products. However:

  • Colors, details, and dimensions may vary slightly
  • Product availability is subject to change
  • Prices may be updated without notice

If a product is listed incorrectly due to an error, we reserve the right to cancel or refuse the order.

  1. Orders and Payments

By placing an order, you represent that:

  • You are at least 18 years old
  • You have the legal right to use the payment method provided

We use secure third‑party payment processors. All payments must be authorized and successfully processed before an order is shipped.

We reserve the right to limit or cancel orders, including those that appear to be placed by resellers or distributors.

  1. Shipping and Delivery

Shipping times are estimates and not guarantees. Once an order is shipped:

  • Risk of loss transfers to you
  • Delivery delays caused by carriers are outside our control

You are responsible for providing accurate shipping information. We are not liable for lost packages due to incorrect addresses.

  1. Returns and Refunds

Our return and refund policy is described in detail on our Shipping and Returns Page. By purchasing from us, you agree to the terms outlined there.

  1. Intellectual Property

All content on this website — including text, images, logos, graphics, product descriptions, and layout — is the property of Warbonnet Enterprises LLC or its licensors.

You may not:

  • Copy, reproduce, or distribute website content
  • Use our trademarks without permission
  • Reverse‑engineer or modify the website
  1. User Accounts

If you create an account:

  • You are responsible for maintaining the confidentiality of your login credentials
  • You agree to notify us immediately of unauthorized access
  • We may suspend or terminate accounts for violations of these Terms
  1. Prohibited Activities

You agree not to:

  • Engage in fraudulent or deceptive behavior
  • Upload malicious code or attempt to hack the website
  • Use automated tools (bots, scrapers) without permission
  • Interfere with the website’s functionality
  1. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for:

  • Their content
  • Their privacy practices
  • Any damages arising from their use

You access third‑party sites at your own risk.

  1. Disclaimer of Warranties

Our products and services are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee that:

  • The website will be error‑free or uninterrupted
  • Product descriptions are perfectly accurate
  • Defects will be corrected
  1. Limitation of Liability

To the fullest extent permitted by law, Warbonnet Enterprises LLC is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, profits, or business opportunities
  • Issues arising from your use of the website or products

Our total liability for any claim will not exceed the amount you paid for the product in question.

  1. Indemnification

You agree to indemnify and hold harmless Warbonnet Enterprises LLC its employees, and partners from any claims, damages, or expenses arising from:

  • Your use of the website
  • Your violation of these Terms
  • Your infringement of any rights of a third party
  1. Changes to These Terms

We may update these Terms at any time. The “Last updated” date reflects the most recent version. Continued use of the website constitutes acceptance of the updated Terms.

  1. Governing Law

These Terms are governed by the laws of the State of Missouri without regard to conflict‑of‑law principles.

  1. Contact Us

If you have questions about these Terms and Conditions, contact us at:

Micro Engineering Company
Email: service@microengineering.com

Phone: 636-349-1112
Address: 29084 Sunset Dr. Macon, MO 63552